送餐方式 Delivery method

    偏好联系方式 Preferred contact method



    合约条款 Product Terms and Conditions

    Warranties

    1. Happymoon warrants to the Customer that:
      • the Food provided is consistent in all material respects with the description and/or image advertised and represented by Happymoon.
      • the Food delivery to the Customers, fit for human consumption and complies with all applicable Australian food service, manufacture and safety standards, the Food Standards Code (available at http://www.foodstandards.gov.au/code/pages/default.aspx), regulations and laws; and
      • Happymoon complies at all times with the Australian Consumer Law.


    Acknowledgment

    1. The warranties in clause 1 are given by Happymoon on the understanding that you acknowledge and agree:
      • Happymoon cannot guarantee any Food product that it supplies will be free from any allergen or that it will not cause an allergic reaction to a Customer of children;
      • whilst all reasonable care is taken in sourcing its ingredients, Happymoon cannot be responsible for any allergen or other defect in the ingredients provided by a supplier or material non-disclosure on the part of a supplier to Happymoon;
      • the Customer is responsible for informing Happymoon of any allergy the Customer or the Customer’s children may have to certain foods. If you have a serious allergy, then in the absence of any specific agreement with Happymoon concerning the supply to you of appropriate Food, it is advisable you do not purchase Food from Happymoon as it cannot guarantee the complete absence of such ingredients from its Food;
      • although Happymoon Food products are made fresh prior to delivery there may be slight discrepancies in the actual weight of meals and reasonable variants in ingredients or nutrient qualities.


    Liability

    1. In respect of these terms and conditions:
      • to the fullest extent permitted by law, we exclude all representations, warranties or terms (whether expressed or implied) other than those expressly set out in these terms;
      • these terms are to be read subject to any legislation which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions, guarantees or obligations (such as the non-excludable provisions of the Australian Consumer Law). To the extent such law applies, we limit our liability in respect of any claim to at our option:
        • the supply of the services again; or
        • the payment of the cost of having the services supplied again, but in respect of any liability which cannot be excluded in accordance with the above provisions, then our liability (to the extent that it is lawful) is limited to payment in the amount of $10.00 or the minimum amount permissible by law if greater than $10.00;
      • you are responsible for your breach of these terms or any other agreement with us and indemnify Happymoon against any claims, liability, costs and expenses incurred by Happymoon to the extent they are caused or contributed to by the Customer or arise out of any material non-disclosure by the Customer.


    Delivery

    1. If you are not at home at time of delivery we will leave the order at the front door or in an area specified by you in the instructions when placing your order. Happymoon will have no liability for any damage to the Food if left outside for extended periods of time or if the Food container is damaged or stolen after delivery.
    2. The Customer is responsible for providing the correct delivery address details at the time of ordering.
    3. If you are picking up your Food order from a Happymoon location it is your responsibility to pick up the Food order on the day of delivery within the specified timeframe.
    4. It is the responsibility of the Customer to inform Happymoon if an order does not arrive. If Happymoon is advised that an order has not arrived on the due
      date, it will make enquiries and ensure delivery occurs as soon as possible but Happymoon will not be liable for any loss or damage resulting from late delivery.


    Payment

    1. All deposits by cash or direct transfer have to be made before your Food order can be delivered. Failure to execute contract due to any reasons other than events of force majeure, there are $100 default fees apply after 7 days. Once a session has begun, fees need to be paid on the first delivery day.


    Acceptance and cancellation of orders

    1. Happymoon reserves the right to:
      • accept or reject your order for any reasons such as the unavailability of any product or service, an error in the price of the Food order or service or an error in your order;
      • not provide goods or services, remove or cancel orders (or part thereof) in the sole discretion of Happymoon at any time including as a result of force majeure events outside the control of Happymoon which may prevent provision of goods and services.


    Privacy

    1. Happymoon will use all reasonable endeavours to meet its obligations under the Privacy Act 1988 and the Australian Privacy Principles (Australian Privacy Law).
    2. The personal information that you provide to Happymoon is required in order to provide its products and services to you and may be used to provide you with information and updates concerning Happymoon services and products but is only supplied to a third party when it is required for the delivery of our services.





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